Adjusting Investments

Sometimes an investment amount needs to be adjusted after it's been created. This is most common with wire transfers where the amount received doesn't exactly match the committed amount due to bank fees, rounding, or investor error.

When Adjustments Are Needed

Wire Fee Shortfall

The most common scenario. An investor commits $1,500 and sends a wire transfer, but their bank deducts a wire fee (e.g. $10-25). The amount received is $1,475 or $1,490 instead of $1,500.

What to do: Adjust the investment amount down to match what was actually received. See the Short Payment playbook for a step-by-step guide.

Overpayment / Gross-Up

An investor sends more than their committed amount, sometimes intentionally to cover fees ("grossing up").

What to do: Adjust the investment amount up to match the received amount, or process the excess as an overpayment that may need to be refunded.

Admin Correction

An error in the original investment amount needs to be fixed -- for example, the investor intended $5,000 but $500 was entered.

What to do: Adjust the investment amount to the correct value.

Batch Adjustment

Multiple investments in an SPV need small adjustments for reconciliation (e.g. adjusting all wire-fee shortfalls before a funding close).

What to do: Use the Batch Adjust to Received action on the SPV show page. This automatically adjusts all investments that have a mismatch between their committed amount and the amount actually received. See below for details.

Fee Modes When Adjusting

When adjusting an investment amount, the system offers two fee modes:

Auto-Recalculate (Default)

The platform fee is recalculated based on the new investment amount.

• Use when: The adjustment is significant, or you want fees to accurately reflect the new amount.
• Example: Investment changed from $5,000 to $10,000 → platform fee recalculated from $500 to $1,000.

Preserve

The existing fee amounts are kept as-is, regardless of the new investment amount.

• Use when: The adjustment is small (like a wire fee shortfall) and recalculating would produce an oddly precise fee.
• Example: Investment adjusted from $1,500 to $1,490 (wire fee) → platform fee stays at $150 instead of being recalculated to $149.

How Adjustments Work in the Admin Panel

1. Find the investment in the admin panel
2. Use the Adjust action
3. Enter the new amount and select the fee mode
4. Confirm the adjustment

The system will:

• Update the investment amount
• Either recalculate or preserve fees based on the selected mode
• Record the adjustment in the audit trail
• Create a ledger adjustment entry that updates the investor's receivable and capital accounts to reflect the new amount (see How the Ledger Works)
• Re-evaluate the investment status based on the new outstanding balance (see below)
• If the investment was already funded and the new amount is higher, a supplemental payment order may be created

Status Changes After Adjustment

When an investment amount is adjusted or increased, the system automatically re-evaluates the investment status based on whether the new amount is covered by the payments already collected. This applies to both the "Adjust Amount" action and the "Approve Increase" action.

Upward adjustment on a funded investment

If a funded investment's amount is increased above the total collected, the investment moves from Funded back to Pending. This reflects that additional funds are needed.

Example: An investment is funded at $5,000 (with $5,000 collected). An admin adjusts the amount up to $7,000. The investment now has $2,000 outstanding, so it moves to Pending with a "Balance Due" indicator until the supplemental $2,000 is received.

Once the supplemental payment is received, the system automatically moves the investment back to Funded.

Downward adjustment on a funded investment

If a funded investment's amount is decreased and the total collected still covers the new amount, the status stays Funded. This is the typical wire-fee-shortfall scenario.

Example: An investment is funded at $1,500 (with $1,490 collected due to a wire fee). An admin adjusts the amount down to $1,490. Outstanding is now $0, so the investment stays Funded.

Downward adjustment on a pending investment

If a pending investment's amount is decreased to match or go below the total collected, the investment moves from Pending to Funded. This can happen when adjusting a partially-funded investment to match the amount actually received.

Other statuses

Adjustments on committed, cancelled, or refunded investments do not change the status.

What Admins Should Know

• Adjustments are audited -- every adjustment is recorded in the audit trail with who made it, when, and why.
• Wire shortfalls are normal -- don't be alarmed by small differences between committed and received amounts on wire transfers. This is a standard banking occurrence.
• Preserve fees for small adjustments -- when adjusting for wire fees (typically $10-25), use "preserve" mode so the investor's fee doesn't change for a trivial amount difference.
• Recalculate for significant changes -- if the investment amount is changing substantially, use "auto-recalculate" to ensure fees are accurate.
• Check before funding close -- all investment amounts should be accurate before settling a funding close. Wire shortfalls should be adjusted beforehand.
• Use the dashboard -- the admin dashboard shows which SPVs have investments with discrepancies, so you can see at a glance what needs attention.
• Check the discrepancy tabs -- on the investments index page, use the "Overpaid", "Underpaid", or "With Discrepancy" tabs to quickly filter to investments that need adjustment.
• Check the fee preview -- when viewing an investment with a discrepancy, the "Fee Impact Preview" panel shows what the fee would be if the amount were adjusted to match the collected amount. This helps you decide whether to use "preserve" or "auto-recalculate" mode.

Batch Adjust to Received

When preparing for a funding close, you often need to adjust multiple investments at once -- for example, several wire transfers arrived short due to bank fees, or some investors "grossed up" and sent more than committed.

How It Works

The Batch Adjust to Received button appears on the SPV show page whenever there are investments with discrepancies between their committed and received amounts. Clicking it opens a dialog that shows:

• The number of investments with discrepancies (underpaid and overpaid)
• The total discrepancy amount
• Options for reason, fee mode, and an optional note

When you confirm, the system adjusts each discrepant investment to match its actually-received amount, using the same logic as an individual "Adjust Amount" action.

Options

• Reason: Choose the reason for the batch adjustment (e.g. "Wire fee shortfall" for most cases).
• Fee mode: Choose how fees should be handled. "Preserve" is recommended for wire fee shortfalls; "Auto-recalculate" for larger corrections.
• Only adjust overpayments (gross-ups): Check this option if you only want to adjust investments where the investor sent more than committed, leaving underpaid investments unchanged.

When to Use It

• Before settling a funding close: Adjust all wire fee shortfalls and overpayments so that investment amounts match what was actually received.
• After a batch of wires arrive: When multiple wires come in with small shortfalls, use this to reconcile them all at once instead of adjusting each one individually.

What Happens

• Each investment's amount is updated to match the total received (collected) amount.
• Fees are handled according to the selected fee mode.
• A summary audit entry is recorded on the SPV, and individual audit entries are recorded on each adjusted investment.
• Investments with no money received or no discrepancy are skipped.
• If any individual adjustment fails, the batch continues -- errors are collected and reported in the result.

Discrepancy Columns

The SPV subscribers table includes Collected and Outstanding columns so you can quickly identify which investments have discrepancies:

• Collected: The total amount received via completed payments.
• Outstanding: The difference between the committed amount and what was collected. A positive value means underpaid (e.g. wire fee shortfall); a negative value means overpaid (e.g. gross-up); zero means fully matched.