How It All Connects
This page shows how the core pieces of the platform relate to each other, and walks through a typical deal from start to finish to illustrate how ever...
This page shows how the core pieces of the platform relate to each other, and walks through a typical deal from start to finish to illustrate how everything works together.
Entity Relationship Map
The diagram below shows how the main entities on the platform are connected. Read it from left to right: a Deal has SPVs, SPVs have Investments, and Investments have Payment Orders.
And on the investor side, a Person sets up their identity and profiles before making investments:
The Ledger
Every time money moves on the platform -- a Payment Order completes, a refund is issued, an investment commitment is recorded -- the Ledger records the financial event as a balanced Journal Entry. The Ledger sits alongside Payment Orders and Virtual Accounts as the platform's financial record book, providing a provably correct audit trail of every dollar.
See: What is the Ledger?
A Deal from Start to Finish
Here's how a typical deal flows through the platform, from creation to capital delivery. This ties together all the concepts covered in detail throughout this guide.
1. Deal Creation
An admin creates a new Deal in the admin panel with the company name, funding round, and pitch materials. When the Deal is created, a default SPV is automatically created alongside it in Draft state.
Covered in: What is a Deal?
2. SPV Opening
When the deal is ready to accept investments, an admin opens the SPV (transitions it from Draft to Pending). This triggers two things behind the scenes:
- A Virtual Account is provisioned -- the SPV gets its own bank account with a real routing number and account number
- A KYB verification is submitted for the SPV entity
The SPV is now live and can receive investments.
Covered in: Opening an SPV
3. Deal Publishing
The admin publishes the Deal, making it visible to investors on the platform. Depending on settings, the deal may be visible to all investors, only invited investors, or publicly viewable.
Covered in: Publishing & Sharing
4. Investor Onboarding
Before investing, each investor goes through onboarding:
- Registration -- Name, email, password, phone verification, accreditation
- Identity submission -- Personal information for KYC verification (runs in the background)
- Profile creation -- Choose how to invest (Individual, LLC, Trust, etc.)
- Funding source -- Link a bank account (for ACH) or choose wire transfer
Covered in: The Investor Journey
5. Investment Commitment
An investor selects the deal, enters an amount, and commits. The system creates an Investment in Committed status and immediately evaluates what needs to happen next:
- If the investor's identity is verified and their bank is registered: payment is dispatched right away
- If KYC/KYB is still in progress: the system waits and will dispatch payment automatically when verification completes
- If the investor chose wire: wire instructions are sent (a link to the portal, never banking details in email)
Covered in: Making an Investment, Investment Lifecycle
6. Payment Processing
For ACH payments: The platform initiates a debit (pull) from the investor's bank account. A Payment Order is created and progresses through statuses: Pending, Submitted, Processing, and finally Completed. This typically takes 1-3 business days.
For wire payments: An Expected Payment is created on the SPV's Virtual Account. The investor receives a link to view wire instructions in the portal. When the wire arrives, the system matches it to the Expected Payment and creates a completed Payment Order.
If a payment fails (insufficient funds, bank error), the system automatically retries with escalating delays. The investor and ops team receive email notifications.
Covered in: ACH Payments, Wire Transfers, Failed Payments & Retries
7. Investment Funded
When all Payment Orders for an investment are completed and the full amount has been collected, the investment transitions to Funded status. If there is a shortfall (e.g. wire fees reduced the amount), the admin can adjust the investment to match the received amount.
Covered in: Investment Lifecycle, Adjusting Investments
8. Funding Close
Once a group of investments are funded, the admin creates a Funding Close. All funded investments that haven't already been settled are automatically included. The admin reviews the group and then settles the close, which:
- Locks in the settled investments
- Sends settlement confirmation emails to each investor
- Sends a summary to the ops team
The SPV can stay open for more investors -- this is called a "rolling close." The admin can create and settle multiple closes as more investors fund.
Covered in: What is a Funding Close?, Settling a Funding Close
9. Disbursement
After a close is settled, the admin can initiate a disbursement -- a wire transfer from the SPV's Virtual Account to the portfolio company. This sends the collected capital to the startup.
Covered in: Disbursements
10. SPV Closing
When all fundraising is complete and all capital has been settled and disbursed, the admin closes the SPV (transitions from Pending to Closed). This requires an EIN and a close date to be set. No new investments can be accepted after closing.
Covered in: Closing an SPV
The Full Picture
Putting it all together, here's the complete timeline:
Every action along this timeline is recorded in the audit trail, so you can always trace exactly what happened and when.
Last updated Mar 26, 2026
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